Policy Purchase & License Terms

The Mensah Group LLC
Effective Date: Upon acceptance of purchase or subscription
1. Introduction and Acceptance
These Policy Purchase & License Terms ("Agreement") govern the purchase, licensing, and use of policy documents, procedure manuals, toolkits, and related compliance materials ("Materials") provided by The Mensah Group LLC, a Florida limited liability company ("TMG," "we," "us," or "our"), located at www.mensahgroupconsulting.com.
By purchasing, accessing, downloading, or using any Materials, you ("Licensee," "you," or "your") acknowledge that you have read, understood, and agree to be bound by this Agreement. If you are accepting this Agreement on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to this Agreement.
If you do not agree to these terms, do not purchase, download, or use the Materials.
2. Definitions
"Authorized Facility" means the single healthcare facility location identified in your Order Form for which the Materials are licensed.
"Authorized Users" means employees, contractors, and staff of the Licensee who work at the Authorized Facility and require access to the Materials for internal compliance purposes.
"Effective Date" means the date of purchase confirmation or subscription activation.
"Materials" means the policy documents, procedure manuals, toolkits, templates, checklists, forms, and other compliance-related content provided by TMG in electronic PDF format.
"One-Time Purchase" means a single purchase transaction granting a Perpetual License to the Materials.
"Order Form" means the invoice, quote, checkout confirmation, or statement of work identifying the Materials purchased, pricing, Authorized Facility, and license type selected.
"Perpetual License" means a license granted under a One-Time Purchase that continues indefinitely, subject to the terms and restrictions of this Agreement.
"Subscription" means a recurring payment arrangement granting a Term License to the Materials, including updates during the active subscription period.
"Term License" means a license granted under a Subscription that remains active only during the subscription term.
3. License Grant
3.1 One-Time Purchase — Perpetual License
If you select a One-Time Purchase, TMG grants you a non-exclusive, non-transferable, perpetual license to use the Materials, subject to the following conditions:
(a) Single Facility. Unless otherwise stated in an Order Form or SOW, the license is limited to use at ONE (1) physical facility/location (the Authorized Facility) identified in your Order Form.
(b) Internal Use. Materials are for the Licensee's internal compliance and operational use only.
(c) You receive the version of the Materials current as of the date of purchase (e.g., v2026.Q1).
(d) The Perpetual License does not include future updates, revisions, or new versions of the Materials. Updates may be purchased separately.
(e) All restrictions in Section 5 of this Agreement apply.
3.2 Subscription — Term License
If you select a Subscription, TMG grants you a non-exclusive, non-transferable, term-based license to use the Materials, subject to the following conditions:
(a) Single Facility. Unless otherwise stated in an Order Form or SOW, the license is limited to use at ONE (1) physical facility/location (the Authorized Facility) identified in your Order Form.
(b) Internal Use. Materials are for the Licensee's internal compliance and operational use only.
(c) The license remains active only during the subscription term and is contingent upon timely payment of all subscription fees.
(d) During an active subscription, you will receive quarterly updates and, where applicable, interim "as-needed" regulatory updates to the Materials at no additional charge for the duration of the active subscription.
(e) Upon termination or expiration of the subscription, your rights are governed by Section 8 of this Agreement.
(f) All restrictions in Section 5 of this Agreement apply.
3.3 Multi-Site Licensing
The licenses granted herein are limited to one (1) Authorized Facility. If you operate multiple locations and wish to use the Materials at more than one facility, you must purchase a separate license for each additional location or contact TMG to negotiate a multi-site licensing arrangement at additional cost.
4. Permitted Uses
Subject to the terms of this Agreement, you may:
(a) Download and store the Materials in electronic PDF format on devices used by Authorized Users at the Authorized Facility.
(b) Print reasonable copies of the Materials for internal use at the Authorized Facility.
(c) Customize and adapt the Materials (where editable versions are provided) for use at the Authorized Facility, provided that such customizations remain subject to this Agreement and do not remove or obscure any copyright notices or proprietary markings.
(d) Disclose the Materials to surveyors, accreditation bodies (e.g., AAAHC, CMS, AHCA), and legal counsel solely as necessary for the Authorized Facility's compliance, accreditation, or legal defense purposes.
5. Restrictions
You shall NOT:
(a) Distribute, share, or transfer the Materials (in whole or in part) to any third party, including but not limited to affiliated entities, sister facilities, parent organizations, joint ventures, consultants, vendors, or other healthcare facilities, including without limitation any sister facilities, corporate parents, or third-party consultants without written permission from TMG.
(b) Resell, sublicense, lease, or rent the Materials or any portion thereof, or otherwise resell, redistribute, or "white-label" the Materials.
(c) Publish, post, or make publicly available the Materials on any website, intranet, shared drive, cloud storage accessible by unauthorized parties, or other medium accessible beyond Authorized Users, including public websites or shared drives accessible by unauthorized third parties.
(d) Remove, alter, or obscure any copyright notices, proprietary legends, or ownership attributions contained in the Materials.
(e) Reverse engineer, decompile, or create derivative works from the Materials for the purpose of developing competing products or services.
(f) Use the Materials as a template or basis for creating policies, procedures, or compliance content for sale or distribution to third parties ("white-labeling").
(g) Permit access to the Materials by any individual or entity other than Authorized Users at the Authorized Facility.
(h) Use the Materials at any facility other than the Authorized Facility without prior written consent from TMG and payment of applicable fees.
6. Intellectual Property Ownership
6.1 Ownership
The Materials, including all text, formatting, structure, organization, checklists, forms, workflows, templates, and other content, are and shall remain the sole and exclusive property of The Mensah Group LLC ("TMG") and are protected by U.S. copyright laws. Purchase of Materials provides the Licensee with a limited license to use the content; it does not transfer ownership of the copyright. This Agreement does not transfer any ownership rights to you.
6.2 Copyright Notice
All Materials are protected by copyright under United States copyright law and applicable international treaties. The following notice applies to all Materials:
© 2026 The Mensah Group LLC. All rights reserved. Proprietary & Confidential.
You agree not to remove, alter, or obscure this notice from any Materials.
6.3 Acknowledgment of Regulatory Content
You acknowledge that certain content within the Materials may reflect or reference regulatory requirements established by federal, state, or accreditation bodies (e.g., CMS, AHCA, AAAHC). Such regulatory requirements are not owned by TMG. However, TMG's specific expression, organization, formatting, supplemental guidance, checklists, workflows, and proprietary processes are protected intellectual property.
6.4 Customizations
Any customizations or adaptations you make to the Materials shall not affect TMG's ownership of the underlying Materials. TMG retains all rights in the original content, and you may not claim ownership of any portion of the Materials, whether modified or unmodified.
7. Payment Terms
7.1 Pricing
All pricing for Materials is as set forth in the applicable Order Form, invoice, or checkout confirmation.
7.2 Payment for One-Time Purchases
Payment for One-Time Purchases is due in full at the time of purchase. Materials will be delivered upon receipt and confirmation of payment.
7.3 Payment for Subscriptions
Subscription fees are due in advance according to the billing cycle selected (monthly, quarterly, or annually, as applicable). TMG reserves the right to suspend access to Materials and updates if payment is not received within fifteen (15) days of the due date.
7.4 Taxes
All fees are exclusive of applicable taxes. You are responsible for paying all taxes, duties, or governmental assessments associated with your purchase, excluding taxes based on TMG's net income.
7.5 No Refunds
All sales are final. Due to the digital nature of the Materials, no refunds will be issued once the Materials have been delivered or access has been granted. If you believe there has been an error with your order, contact us within seven (7) days of purchase at www.mensahgroupconsulting.com.
8. Term and Termination
8.1 Term of Agreement
This Agreement is effective as of the Effective Date and shall continue:
(a) For One-Time Purchases: Indefinitely, unless terminated for breach pursuant to Section 8.3.
(b) For Subscriptions: For the duration of the subscription term, automatically renewing for successive periods of the same length unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current term.
8.2 Subscription Cancellation
You may cancel your Subscription at any time by providing written notice to TMG. Cancellation will be effective at the end of the then-current billing period. No prorated refunds will be provided for partial billing periods.
8.3 Termination for Breach
TMG may terminate this Agreement immediately upon written notice if you breach any provision of this Agreement, including but not limited to unauthorized distribution, resale, or sharing of the Materials.
8.4 Effect of Termination (Subscription)
Upon expiration or termination of a Subscription:
(a) Your Term License to access updates and new versions of the Materials shall immediately terminate.
(b) You may retain a final snapshot copy of the Materials (in PDF format) as they existed on the last day of your active subscription, solely for internal compliance and recordkeeping purposes at the Authorized Facility.
(c) Such retained Materials remain subject to all restrictions in Section 5 of this Agreement, including the prohibition on distribution, resale, and use at unauthorized facilities.
(d) You shall not be entitled to any future updates, revisions, or support unless you reactivate your Subscription or purchase updates separately.
8.5 Effect of Termination for Breach
Upon termination for breach:
(a) All licenses granted hereunder shall immediately terminate.
(b) You shall cease all use of the Materials and certify in writing, upon TMG's request, that all copies of the Materials have been deleted or destroyed.
(c) TMG reserves all rights and remedies available at law or in equity, including the right to seek injunctive relief and recovery of damages.
9. Disclaimer of Warranties
9.1 No Legal Advice
The Materials are for consulting and compliance purposes only and do not constitute legal advice. The Licensee is responsible for ensuring final policies meet their specific state and accreditation requirements.
THE MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TMG does not warrant that:
(a) The Materials will meet your specific compliance requirements or guarantee successful accreditation, licensure, or survey outcomes.
(b) The Materials are error-free, complete, or current with respect to all applicable federal, state, or accreditation requirements.
(c) The Materials are a substitute for professional legal, regulatory, or compliance advice.
YOU ACKNOWLEDGE THAT COMPLIANCE WITH HEALTHCARE REGULATIONS IS THE SOLE RESPONSIBILITY OF THE LICENSEE. TMG RECOMMENDS THAT YOU CONSULT WITH QUALIFIED LEGAL AND COMPLIANCE PROFESSIONALS REGARDING YOUR SPECIFIC OBLIGATIONS.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
(a) IN NO EVENT SHALL TMG, ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE USE OR INABILITY TO USE THE MATERIALS, EVEN IF TMG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(b) TMG'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO TMG FOR THE MATERIALS DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
(c) THE FOREGOING LIMITATIONS SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.
11. Indemnification
You agree to indemnify, defend, and hold harmless The Mensah Group LLC, its owner(s), officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
(a) Your breach of this Agreement.
(b) Your unauthorized use, distribution, or sharing of the Materials.
(c) Any claim by a third party arising from your use of the Materials.
(d) Your violation of any applicable law or regulation.
12. Confidentiality
You acknowledge that the Materials contain proprietary and confidential information of TMG. You agree to:
(a) Maintain the confidentiality of the Materials.
(b) Limit access to the Materials to Authorized Users on a need-to-know basis.
(c) Take reasonable measures to prevent unauthorized access, copying, or distribution of the Materials.
13. Governing Law and Dispute Resolution
13.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.
13.2 Venue
Any legal action or proceeding arising out of or related to this Agreement shall be brought exclusively in the state or federal courts located in Florida. You hereby consent to the personal jurisdiction of such courts and waive any objection to venue therein.
13.3 Attorneys' Fees
In any action to enforce this Agreement, the prevailing party shall be entitled to recover its reasonable attorneys' fees and costs from the non-prevailing party.
14. General Provisions
14.1 Entire Agreement
This Agreement, together with any Order Form, constitutes the entire agreement between you and TMG with respect to the subject matter hereof and supersedes all prior or contemporaneous communications, proposals, and agreements, whether oral or written.
14.2 Amendment
TMG reserves the right to modify this Agreement at any time. Updated terms will be posted at www.mensahgroupconsulting.com. Continued use of the Materials after such modifications constitutes your acceptance of the revised terms. For active Subscriptions, material changes will be communicated via email at least thirty (30) days prior to taking effect.
14.3 Severability
If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
14.4 Waiver
The failure of TMG to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
14.5 Assignment
You may not assign or transfer this Agreement or any rights or obligations hereunder without the prior written consent of TMG. Any attempted assignment in violation of this provision shall be null and void. TMG may assign this Agreement without restriction.
14.6 Notices
All notices under this Agreement shall be in writing and shall be deemed given when delivered personally, sent by confirmed email, or sent by certified mail, return receipt requested, to the addresses set forth in the Order Form or to such other address as a party may designate in writing.
14.7 Survival
The provisions of Sections 5, 6, 9, 10, 11, 12, and 13 shall survive any termination or expiration of this Agreement.
15. Contact Information
For questions regarding this Agreement or to request permissions, please contact:
The Mensah Group LLC
Website: www.mensahgroupconsulting.com
Email: [Insert Contact Email]
16. Enforcement
Unauthorized sharing or reproduction of TMG Materials is a violation of federal law and this Agreement, entitling TMG to injunctive relief and damages.
BY PURCHASING, DOWNLOADING, OR USING THE MATERIALS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT.
© 2026 The Mensah Group LLC. All rights reserved.